APPLORA LIVING SDN. BHD. reviews return and refund requests for small household electrical appliances that arrive damaged, defective, incorrect or incomplete, subject to this policy and applicable Malaysian law.
Reporting an issue
Please contact us promptly after delivery with your order number and clear photographs of the parcel and item. Keep the item, packaging and supplied materials while we assess the request.
Review and resolution
We may request further information before deciding the appropriate resolution. Where a remedy is due, this may include replacement, repair, refund or another remedy available under applicable law. Refund timing can vary by payment provider.
Returns and exchanges
Do not return an item until we provide return instructions. Where a return is approved, please include the original packaging and supplied parts where available.
Contact
APPLORA LIVING SDN. BHD.
202601034695 (1696790-M)
NO.69-B, JALAN PU 7/4, TAMAN PUCHONG UTAMA, 47100 PUCHONG, SELANGOR
apploraliving@outlook.com